SHOP
Have a question about our packaging solutions, agricultural supplies, or nationwide delivery? Browse our frequently asked questions below to learn more about how Cool Pack cc can support your business, or reach out to our Paulpietersburg team for expert assistance.
01. Do you deliver packaging and industrial supplies nationwide?

Yes, we are proud to offer comprehensive nationwide delivery across South Africa. For our local and regional customers, we operate our very own dedicated fleet of nine delivery vehicles that regularly service the Northern Natal and southern Mpumalanga regions. This allows us to ensure your essential agricultural supplies, industrial products, and fragile packaging materials arrive safely and on time. For clients located further afield or outside of our primary regional routes, we utilise trusted nationwide courier services to ensure your orders are dispatched and delivered efficiently to your doorstep, no matter where your business is based in the country.

 

Due to the physical size and weight of certain product categories, bulk items cannot be shipped via standard courier services. When you are planning to place a large wholesale order for voluminous products such as styrofoam food containers, bulk flat-packed cardboard boxes, large quantities of plastic bottles, or heavy agricultural bags, we handle these logistics directly to ensure you get the best possible freight rate. We kindly request that you contact our sales team directly for a customised delivery quote on all bulk items. By communicating with us, our logistics coordinators can calculate the most cost-effective and secure transport method for your specific bulk order, ensuring your supplies arrive intact and within your budget.

Absolutely! As part of our commitment to supporting local businesses and the surrounding community, we offer FREE delivery to specific locations on certain scheduled days. This is one of our most popular services, and incredibly, this free delivery service is available on all items, including our large bulk industrial and packaging orders. Because our fleet of nine delivery trucks operates on established regional routes, we can pass those transport savings directly onto you. We highly recommend that you contact our sales office or speak to your dedicated account manager to find out exactly which days our delivery vehicles will be servicing your specific town or area.

 

Our physical retail shop, main warehouse, and administrative headquarters are situated at Jachtdrif Farm, Paulpietersburg, KwaZulu-Natal. You are more than welcome to visit our premises in person during our regular weekly trading hours to browse our extensive inventory. Whether you are looking to inspect the quality of our PPE safety wear, browse our fast-food packaging, or view our heavy-duty industrial scales, our friendly and knowledgeable on-site staff will be ready to assist you. If you are travelling from out of town, you can easily find us using our exact GPS coordinates: 27° 21′ 37” S, 30° 52′ 37” E.

 

To best serve the early-morning demands of our core agricultural, retail, and industrial clients, our standard weekday trading hours are from Monday to Friday, opening bright and early at 07h30 and closing at 16h30. We understand that many projects and farming operations continue into the weekend, which is why we are also open for business on Saturday mornings from 07h30 until 11h30. Please be advised that to give our hard-working team time to rest, our shop and delivery services remain strictly closed on all Sundays and official South African Public Holidays.

 
01. What types of products do you stock?

We take great pride in being a comprehensive “one-stop shop” for our customers, consistently stocking at least 600 different high-quality items sourced from the best manufacturers in their respective classes. Our vast inventory is divided into several primary sectors. First, our Packaging Solutions include everything from plastic bags, bubble wrap, and styrofoam trays to high-grade cardboard boxes and fast-food packaging. Secondly, our Agricultural & Industrial range covers heavy-duty scales, bag-closing yarn and machines, PPE safety wear, and a complete line of professional Ingco power and hand tools. Finally, we carry an extensive selection of commercial cleaning chemicals, toilet paper ranges, and premium charcoal products, ensuring your business, farm, or household is fully equipped.

 

Absolutely, our business model is specifically designed to cater to both everyday retail shoppers and large-scale wholesale commercial clients with equal dedication. If you are a local walk-in resident needing basic household items like cleaning chemicals, toilet paper, or a single Ingco hand tool, our retail shop floor is fully stocked and accessible. Conversely, if you represent a large-scale B2B enterprise or an expansive agricultural operation requiring thousands of woven polypropylene bags, bulk fast-food containers, or industrial quantities of packaging tape, we have the warehousing capacity to fulfil your order. In every transaction, large or small, our primary aim remains constant: to meet our customers’ needs by supplying superior quality products at highly affordable pricing as swiftly as possible.

Yes, we are extremely proud to be a major stockist and supplier of the globally recognised Ingco tool brand, offering a comprehensive and highly efficient range of power tools specifically engineered for both the demanding industrial sector and the dedicated DIY enthusiast. When you browse our hardware section, you will find a massive selection of cordless drills, 20V battery systems, air compressors, demolition breakers, and high-performance angle grinders. Furthermore, we supply all the necessary Ingco accessories, hand tools, cutting discs, and hardware consumables you might need to complete your construction, woodworking, or maintenance projects. We trust Ingco because they consistently deliver professional-grade durability at a very accessible price point.

 

Because we are situated in the heart of a robust farming community in Paulpietersburg, we supply a highly specialised and wide variety of agricultural packaging tailored for fresh produce and livestock yields. For grain, feed, and vegetable farmers, we stock durable white woven polypropylene bags in 10kg, 25kg, and 50kg sizes, alongside essential orange and green Netlon and heavy-duty agricultural twine. For poultry farmers, we boast a dedicated and extensive egg packaging department, which includes standard 18-egg and 30-egg trays, plain view top packs, and colour-coded Taxipacks (for Large and Medium eggs). We also supply the heavy-duty 15-dozen and 30-dozen corrugated outerboxes required for safe, high-volume transport to markets.

 

Yes, we hold significant professional accreditation within the South African packaging industry. Our story began back in 1996 when our founder and current owner, Martin Dedekind, initially started selling packaging materials as a side-line business. As the packaging division rapidly evolved into his primary passion, he pursued formal qualifications and successfully completed his diploma with the prestigious Institute of Packaging South Africa (IPSA) in 2003. Cool Pack cc has remained a proud, active member of IPSA ever since that foundational year. For our clients, this long-standing membership guarantees that our business operates in strict accordance with national industry standards, providing you with expert, certified advice and the highest quality packaging materials available on the market.